General Privacy Policy

Privacy Policy
M23 Global Holdings

M23 Global Holdings (“M23,” “we,” “our,” or “us”) is committed to maintaining the privacy, integrity, and protection of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in connection with your use of www.m23agency.com or www.m23global.com and any related digital platforms (collectively, the “Site”).

By accessing or using the Site, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use immediately.

1. Information We Collect

We may collect information in the following categories:

Personal Information
Information you voluntarily provide, including but not limited to your name, email address, telephone number, and any other information submitted through forms, inquiries, or service engagement.

Automatically Collected Data
Certain technical information is collected automatically when you access the Site, including IP address, browser type, device identifiers, referring and exit pages, and operating system data.

Transactional & Financial Information
Where applicable, we may collect information related to transactions conducted through the Site, including limited payment details. Such data is processed through secure third-party providers in accordance with applicable standards.

2. Use of Information

We use collected information to support legitimate business purposes, including:

  • Delivering and managing services, transactions, and client engagements;

  • Maintaining, improving, and optimizing Site performance and functionality;

  • Responding to inquiries, requests, or support needs;

  • Supporting internal operations, compliance, and risk management processes.

3. Disclosure of Information

We may disclose information in the following circumstances:

  • Legal & Regulatory Requirements: Where required to comply with applicable laws, regulations, or legal process;

  • Service Providers: To trusted third-party vendors operating under appropriate confidentiality and data protection obligations;

  • Business Operations: As necessary to support legitimate business functions, including communications and service delivery.

We do not sell personal information.

4. Information Security

M23 Global Holdings maintains administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. Notwithstanding these measures, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Children’s Privacy

The Site is not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If such information is identified, it will be promptly removed in accordance with applicable requirements.

6. Policy Updates

We may update or revise this Privacy Policy periodically to reflect operational, legal, or regulatory developments. Continued use of the Site constitutes acceptance of any such updates.

7. Contact

For questions regarding this Privacy Policy or our data practices, please contact:

businessaffairs@m23global.com