M23 Media Agency Privacy Policy

Effective Date: April 1, 2024

 

M23 Media Agency (“M23,” “we,” or “our”) is a provider of artist and music-related services. We develop and operate platforms, applications, and services (collectively, the “Apps”) to connect artists, partners, and audiences, while enabling innovative business and creative opportunities. This Privacy Policy describes M23’s practices regarding the collection, use, and disclosure of personal information through Apps that reference or link to this Privacy Policy, and the rights and choices available to you with respect thereto.

 

1. Who We Are

Apps that link to this Privacy Policy are operated by M23 Media Agency., located at 12100 Wilshire Boulevard 8th Floor Los Angeles, CA 90025. M23 acts as the data controller for personal data processed in connection with the Apps under applicable privacy and data protection laws. Certain affiliated entities may also process personal data in connection with the Apps. Where applicable, such entities are subject to the disclosures herein. Apps may also be operated on behalf of artists or other partners, in which case applicable third parties will be identified at the point of data collection.

 

2. Contact Information

Questions or requests regarding this Privacy Policy or your privacy rights should be submitted via our Privacy Request Form. Alternatively, you may contact our Data and Web Systems Managing Partner at:

M23 Media Agency

ATTN: Data and Web Systems

12100 Wilshire Boulevard

8th Floor

Los Angeles, California 90025

 

3. Information We Collect

We collect information in the following categories:

 

a. Information You Provide:

  • Name, address, email, phone number

  • Login credentials, including social media account information

  • Demographic information (gender, age, date of birth)

  • Payment and billing information

  • Personal descriptions, photographs, videos, or other media

  • Comments or content submitted via Apps

 

b. Information Collected Automatically:

  • IP address, device identifiers, operating system, and browser type

  • Location data derived from IP or device

  • Usage and interaction data (e.g., clicks, scrolling, page visits)

  • Download or content errors

 

c. Information from Third Parties:

Demographics, device information, consumer profiles, and other relevant data consistent with applicable law We may combine, supplement, or verify information with third-party sources to improve our services and personalize your experience.

 

4. How We Use Information

We may use your information to:

  • Respond to inquiries or provide customer support

  • Fulfill transactions and deliver requested products or services

  • Send marketing communications via email, SMS, or other channels

  • Operate and measure advertising campaigns

  • Develop user segments for marketing or analytics purposes

  • Administer contests, promotions, or surveys

  • Secure Apps and prevent unauthorized or illegal activity

  • Comply with applicable legal or regulatory obligations

 

5. How We Share Information

We may share your information with:

  • Affiliates, partners, service providers, and contractors

  • Artists and their representatives, where applicable

  • Other users if content is posted publicly on an App

  • Advertisers, advertising networks, and social media platforms

  • As part of a business transaction, such as a merger or sale

  • Legal or regulatory authorities as required by law

  • With your consent, or as disclosed at the time of collection

 

6. Data Retention and Security

Information is retained only as long as necessary to fulfill the purposes described herein or to comply with legal obligations. We implement reasonable technical, administrative, and organizational safeguards to protect personal data. However, transmission over the internet is inherently insecure, and we cannot guarantee absolute security.

 

7. Children

Our Apps are not directed to children, and M23 does not knowingly collect personal information from children without parental consent, except as permitted by applicable law.

 

8. Your Rights

Depending on applicable law, you may have rights to:

  • Access or obtain a copy of your personal data

  • Rectify or update your data

  • Delete or request restriction of processing

  • Object to processing

  • Request data portability

 

Requests may require verification of your identity. You may also lodge complaints with applicable supervisory authorities. Specific rights for EU and UK residents, as well as residents of California, Colorado, Virginia, Connecticut, and Utah, are detailed on our “Your Privacy Rights” page.

 

9. International Data Transfers

M23 participates in applicable international data transfer frameworks, ensuring personal information transferred from the EU, UK, or Switzerland is processed in accordance with recognized privacy standards.

10. Dispute Resolution

Questions or complaints regarding privacy should be submitted via the Privacy Request Form or emailed to privacy@m23agency.com. If not resolved to your satisfaction, you may pursue U.S.-based independent dispute resolution, including binding arbitration where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page.

12. Digital Advertising and Cookies

We and our partners may use cookies and other tracking technologies to deliver targeted advertising on Apps, websites, and social media platforms.

 

Blocking cookies may limit access to certain App features.